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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lluana J

April 24, 2025

5  out of  5
rating by Lluana J
"Wonderful! Everyone worked so diligently to successfully resolve the insurance issue. Thank you all again!"
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Malcolm Sanders

April 24, 2025

5  out of  5
rating by Malcolm Sanders
"Thanks Jessica Reel for getting me the information I needed…"
We responded:
"Thank you for the 5-star review! We’re so glad Jessica could provide the information you needed. Our team is always here to help—don’t hesitate to reach out if you need anything else! -Sheryl "
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Geoffrey Allen

April 24, 2025

5  out of  5
rating by Geoffrey Allen
"I used this agency for 2 years while I was in the Charlotte area. Customer service is amazing. I had a broken windshield that wasn’t covered by my policy(my choice). I gave them a call to help find someone to do the work, since I was new to the area, and they had me in contact with someone in 30 min and my windshield was replaced the same day. You won’t find a better insurance agent!"
We responded:
"Thank you so much for the glowing review! We’re thrilled to hear our team could assist you quickly & efficiently. Providing exceptional customer service is our top priority, and it means a lot to know we made a positive impact. If you ever need anything in the future, we’re just a call away! All the best to you & your family! -Sheryl "
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Timothy Furr

April 23, 2025

5  out of  5
rating by Timothy Furr
"I have been a State Farm customer for many years. I've been with Sheryl Hill for at least 15. Everyone there is great! When I have an issue or questions, they do a great job of making sure I have an understanding to my questions and are genuinely concerned that any issue that I may have is taken care of to my satisfaction. I truly appreciate them. I recommend State Farm Insurance to friends and family all the time and I especially speak highly of and recommend Sheryl Hill as an agent to speak with."
We responded:
"Thank you so much for your wonderful review and being a loyal State Farm customer! We’re delighted that we have consistently provided you with exceptional service. Your kind words and referrals mean the world to us! It’s our goal to continue helping you feel supported and well informed. Thank you again for your trust & for recommending us to your family and friends. Please reach out if you need anything! -Sheryl "
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Tricia Milano

April 21, 2025

5  out of  5
rating by Tricia Milano
"Lisa Torrington is amazing to work with. She is knowledgeable and personable. She has been prompt in answering all of my questions while making this transition easy in what can be a stressful time. I’ve been a State Farm Customer for 8 years and my NY broker recommended your office and I see why. Thank you Lisa and Sheryl Hill for all of your help!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Lisa has been so helpful and made your transition smooth. We’re grateful for your continued trust. If you ever need further assistance, please don’t hesitate to reach out. We truly appreciate your support! -Sheryl"
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Sandra day

April 21, 2025

5  out of  5
rating by Sandra day
"Always helpful, and very personal"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you find our service helpful and personal. Your satisfaction is our top priority, and your feedback motivates us to keep delivering the best service possible. If you ever need anything, don’t hesitate to reach out! -Sheryl"
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Niya Streeter

April 19, 2025

5  out of  5
rating by Niya Streeter
"Great service and very friendly staff."
We responded:
"Thank you so much for your kind words! We're thrilled to hear you enjoyed our service and found our staff friendly. Your feedback means the world to us, and we look forward to serving you again soon! -Sheryl"
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Jeremiah Price

April 17, 2025

5  out of  5
rating by Jeremiah Price
"They well help you solve a issue yes I will recommend someone to State Farm"
We responded:
"Jeremiah, thank you so much for your positive review! We are delighted to hear that we were able to help you resolve your issue. We truly appreciate your recommendation and look forward to serving you or anyone you refer to State Farm in the future. If you have any more questions or need further assistance, please don't hesitate to reach out. -Sheryl "
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Gwen Frickhoeffer

April 17, 2025

5  out of  5
rating by Gwen Frickhoeffer
"Lisa Torrington was extremely knowledgeable, helpful, thoughtful and very kind."
We responded:
"Thank you so much for your wonderful review! We’re delighted to hear that Lisa provided you with exceptional service. It’s great to know she exemplified our commitment to excellent customer care. If you ever need anything else, please don’t hesitate to reach out. -Sheryl"
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john tata

April 16, 2025

5  out of  5
rating by john tata
"The team is great to work with. Always professional and pleasant."
We responded:
"Thank you for your kind words! We’re thrilled to hear that you find our team professional and pleasant to work with. Your satisfaction is our priority, and we appreciate your positive feedback. We look forward to continuing to serve you! Reach out if you need anything else. -Sheryl"
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Emily Goodwin

April 15, 2025

5  out of  5
rating by Emily Goodwin
"Erika was very efficient and always responded in a timely manner. I was able to get insured quickly without having to make a phone call!"
We responded:
"Thank you so much for your kind words! I’m happy to hear that Erika helped you have a smooth & efficient experience! Providing quick and convenient service is always our goal, and we’re glad we could assist you. If you need anything else, please don’t hesitate to reach out! -Sheryl"
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Pam DiDonato

April 14, 2025

5  out of  5
rating by Pam DiDonato
"Sheryl Hill State Farm has been great to work with in our 8 years of living here in Mooresville. Everyone in the office is very responsive to all of our needs! I highly recommend!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that you have had a positive experience over the last 8 years. Our team strives to be responsive and meet all of our customers’ needs, and it’s wonderful to know that we’ve succeeded in doing that for you. Your recommendation means a lot to us. Thank you for being a valued member of our community! -Sheryl"
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paula wms

April 14, 2025

5  out of  5
rating by paula wms
"Morgan and Jessica are AWESOME superstars; they always deliver excellent customer service with a smile, kindness and professionalism! The entire team ROCKS at this location!"
We responded:
"Thank you for your fantastic review! We’re thrilled to hear that Morgan & Jessica provided you with excellent customer service and professionalism. Your kind words mean a lot to us. We appreciate your support and look forward to serving you again soon. You rock too!!! -Sheryl "
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Suparna Guha Thakurta

April 11, 2025

5  out of  5
rating by Suparna Guha Thakurta
"Erika Smith at this office was very helpful and prompt. Enjoyed working with her."
We responded:
"Thank you so much for your kind words! We’re delighted to hear Erika was able to assist you promptly and that you enjoyed working with her. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future! -Sheryl "
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David Kaempf

April 8, 2025

5  out of  5
rating by David Kaempf
"Everyone at Sheryl Hill's office is amazing! Great customer service and proactive in understanding our needs. I recommend them to anyone in the area looking a high quality insurance provider."
We responded:
"Hello David, thank you for your fantastic review! We're thrilled to hear that everyone at Sheryl Hill's office has provided amazing customer service and proactively understood your needs. Your recommendation means a lot to us, and we're grateful for your support."
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Runette Simmons

April 4, 2025

5  out of  5
rating by Runette Simmons
"I've been with Sheryl Hill State Farm Insurance agency for several years and I must applaud the staff for their consistent excellent customer service and their attentiveness to my needs."
We responded:
"Thank you so much for your continued trust and loyalty over the years! We're thrilled to hear that you've consistently experienced excellent customer service and attentiveness from our team. Your kind words mean a lot to us. We're committed to providing the best service possible and look forward to continuing to meet your needs. Thank you for being a valued member of the Sheryl Hill State Farm Insurance family! "
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Tinisha St. Brice

April 3, 2025

5  out of  5
rating by Tinisha St. Brice
"I’ve been working with the Sheryl Hill agency for several years now. They are very helpful and I am happy with the level of service provided."
We responded:
"Thank you so much for your kind words and continued trust in the Sheryl Hill Agency! We're thrilled to hear that you're happy with the service we provide. It’s always our goal to ensure our clients feel supported and valued. If there's ever anything more we can do for you, please don't hesitate to let us know! -Sheryl"
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Rosalind Campbell

April 2, 2025

5  out of  5
rating by Rosalind Campbell
"State Farm as been great for me and my family for many years I choose no other agency."
We responded:
"Thank you for your wonderful feedback! We're honored to have earned your trust and to be a part of your family’s journey over the years. Your loyalty means the world to us, and we’re committed to continuing to provide the service and support you deserve. If you ever need anything, don’t hesitate to reach out! - Sheryl"
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robert russo

March 28, 2025

5  out of  5
rating by robert russo
"Sheryl Hill and her staff are wonderful. When I bought my first house, Lisa provided a policy that best suited my needs. Lisa is very knowledgeable and professional."
We responded:
"Hi Robert, thank you for your kind words and for trusting our office with your insurance needs. It's great to know that Lisa was able to provide a policy that best suited your needs when you bought your first house. Her knowledge and professionalism are truly appreciated. If you need any further assistance, please don't hesitate to reach out."
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Vicky Whitmire

March 28, 2025

5  out of  5
rating by Vicky Whitmire
"Jessica helped us secure a pet insurance policy for our family cat, and I couldn't be more pleased with this agency. It’s a relief knowing our beloved pet is covered if anything happens. Thank you so much!"
We responded:
"Hi Vicky, thank you for sharing your experience! We're delighted to hear that Jessica helped you secure a pet insurance policy for your family cat. It's wonderful to know that you feel relieved and pleased with our agency. Ensuring your beloved pet is covered brings comfort, and we're glad we could assist you. If you need any further assistance, please don't hesitate to reach out. "
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Stephanie Briscoe

March 28, 2025

5  out of  5
rating by Stephanie Briscoe
"One of the best decisions we have made. We are a family of 7 (got 4 young adults tagging along on our premium 🤣). Which means we needed an insurance bundle and a good deal. We tried Progressive. We did Allstate and they made promises they couldn’t keep or stand by. State Farm has been consistent since day 1. Sherry and her team’s interpersonal skills are amazing! They are truly about the client. Any changes they will give you a heads up! Any updates you are in the know. And they are not so busy trying to get a sale that they are dismissive or pressuring. They really listen. Big insurance brands can work for some. But this team under the State Farm umbrella still gives us that community feel. They really do care! I can really say “like a good neighbor State Farm is there”!"
We responded:
"Hi Stephanie, thank you for sharing your experience! We're thrilled to hear that choosing State Farm has been one of the best decisions for your family. We're proud to offer that community feel under the State Farm umbrella. Thank you for your kind words and for being part of our State Farm family!"
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Ellen Wilamowski

March 18, 2025

5  out of  5
rating by Ellen Wilamowski
"Sheryl Hill State Farm has been fantastic to work with. I love dealing with Morgan, she’s delightful."
We responded:
"Thank you for review! We’re ecstatic to hear that you’ve had a fantastic experience with our team, and especially thrilled to know that Morgan has been a delight! Your satisfaction means a lot to us, so your positive feedback is greatly appreciated. Don’t hesitate to reach out if you need anything else!! -Sheryl"
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Jeanette Allen

March 18, 2025

5  out of  5
rating by Jeanette Allen
"Lisa Torrington, Office Manager did a great job assisting me to get the best policy for our family. She was responsive and professional. I highly recommend Lisa!"
We responded:
"Hi Jeanette, Thank you for your wonderful feedback! We're thrilled to hear that Lisa did a great job assisting you in finding the best policy for your family. Her responsiveness and professionalism are truly appreciated. We're glad to know you highly recommend Lisa. If you need any further assistance, please don't hesitate to reach out."
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Kersonder Williams

March 14, 2025

5  out of  5
rating by Kersonder Williams
"Service can’t get any better from this office and specifically Lisa T. I moved from FL to NC and it was a complete hassle! Lisa sent me all the appropriate forms, guided me on where to go and what to bring, and just did an outstanding job supporting my transition. She didn’t have to do half of that, but she did!!! Glad I got an office that gives outstanding service! Thank you, Lisa!"
We responded:
"Kersonder, we're thrilled to hear that Lisa T. was able to provide you with exceptional support during your move from FL to NC. We understand how stressful such transitions can be, and we're glad that Lisa went above and beyond to assist you every step of the way. We're committed to providing outstanding service to all our clients, and your feedback is a wonderful reminder of why we do what we do. If you need any further assistance, please don't hesitate to reach out. -Sheryl"
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Susan Crisman

March 13, 2025

5  out of  5
rating by Susan Crisman
"I always receive great customer service I highly recommend the Sheryl Hill State Farm Agency. I appreciate their competency and caring hearts."
We responded:
"Susan, thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that you consistently receive great customer service from our team. At Sheryl Hill State Farm Agency, we strive to provide the highest level of care and competence to all our clients. Your recommendation means a lot to us, and we look forward to continuing to serve you with the same dedication and heart. -Sheryl"